Some of the most important projects in Serbia that INTRACOM d.o.o. was or is currently involved are:

CARDPHONE SYSTEM
This is the first big project that was awarded to INTRACOM by Telekom Srbija. Up to now, one contract with relevant addenda have been signed for the total delivery of 14.400 payphones, outdoor and indoor, along with 7.000 telephone booths, one national and 11 regional management systems. As integral part of the whole project, Unique Balkan Card Project - CABTO

ISDN network terminals
INTRACOM d.o.o. has signed two contracts plus a Frame Agreement with Telekom Srbija for the supply of more than 25.000 netMod-USB network terminals for the provisioning of ISDN services. INTRACOM provides and develops new firmware versions, drivers for all operating systems, as well as management application - NCM for easy device configuration, which are available on the web-based Help-Desk (netmod.intracom.gr). In addition, first level technical support is offered by INTRACOM d.o.o..

Fiscal Cash Registers
INTRACOM d.o.o. was among the first companies which were granted the license from the Serbian government to sell fiscal cash registers in the territory of Serbia. Therefore, a modern local production line was set up with manufacturing capacity of more than 2.500 fiscal cash registers per month. Through our wide service network prompt and high quality maintenance and technical support are provided. Apart from the fiscal cash registers, peripheral devices are offered like cash drawers and bar code readers, GSM/GPRS connectivity, application software for data entry, paper rolls and leak proof covers.

Interconnect Billing & SS7 monitoring
Following an international public tender, INTRACOM was awarded by Telekom Srbija a contract to offer a reliable and accurate platform to monitor and record the traffic between other operators and mobile networks (063, 064, Montenegro, SMIN), as well as to overview and control the SS7 system. Collection of data is based on traffic information, obtained from signalization links in transit switches, without affecting regular performance. The whole project will be performed in two phases. Total of 105 signalization links will be monitored in the first phase. INTRACOM is in charge of delivery, installation and commissioning of the system, as well as for the provisioning of technical support during and after the warranty period through INTRACOM d.o.o..

IN platform
INTRACOM signed a contract for the supply, installation and put into operation of Intelligent Networks platform in Telekom Srbija, which in the first phase will enable UNIVERSAL ACCESS NUMBER, FREEPHONE, TELEVOTIONG AND PREMIUN RATE services. INTRACOM d.o.o. will be strongly involved in the installation and will provide full local technical support during and after the warranty period.

ATM Management
Maintaining its strategic interest in the Serbian market, INTRACOM was recently awarded its first project in the banking sector in Serbia, for the implementation of a fully integrated ATM/POS & Card Management System. The project is being implemented in co-operation with INTRACOM d.o.o., which will offer the first-line technical support and it is expected to be completed by the end of june 2004.

Cooperation with Mellon Transactions
INTRACOM d.o.o. signed an Agreement for Installation and First Level Support of POS terminals with Mellon Transaction Technologies, a company located in Serbia. Through its service network, which covers the territory of Serbia and Montenegro our company will provide to POS terminal and ATM users (banks, shops, store departments etc.) with fast and efficient on-site installation and per-call maintenance. Highly skilled and trained personnel will be engaged in this project.

Galileo support
For the needs of the Serbian market INTRACOM d.o.o. is providing installation and maintenance services to travel agents of Galileo located in Serbia. The support includes also hardware maintenance (both PCs and network equipment), testing, replacement of faulty equipment and virus protection.